HOTEL HUS KIEK IN DE SEE
HOTEL VILLA CALDERA
APARTMENTS AUSTERNBANK

Döser Seedeich 2 + 4 | 27472 Cuxhaven
04721 35044
info@villa-hus-austernbank.de

Routenplaner

Privacy Policy

1. Data protection at a glance

GENERAL INFORMATION

The following gives a simple overview of what happens to your personal information when you visit our website.  Personal information is any data with which you could be personally identified.  Detailed information on the subject of data protection can be found in the Privacy Policy which follows below.

DATA COLLECTION ON OUR WEBSITE

Who is responsible for the data collection on this website?
The data collected on this website is processed by the website operator.  The operator’s contact details can be found in the website’s legal notice.

How do we collect your data?
Some data is collected when you provide us with your personal details. This could, for example, be data you enter on a contact form.
Other data is collected automatically by our IT systems when you visit the website.  This data primarily constitutes technical data, such as the browser and operating system you are using or the time you accessed the page.  This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website.  Other data can be used to analyse how visitors use the site.

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge.  You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

You also have the right to request the restriction of the processing of your personal data under certain circumstances. For further details, please consult the section in this Privacy Policy entitled “Right to restriction of processing”.

ANALYTICS AND THIRD-PARTY TOOLS

When visiting our website, statistical analyses may be made of your surfing behaviour.  This happens primarily using cookies and analytics.  The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data.

You can object to this analysis or prevent it by not using certain tools.  Detailed information on the above, as well as regarding your objection rights, can be found in the following Privacy Policy.

2. General information and mandatory information

DATA PROTECTION

The operators of this website take the protection of your personal data very seriously.  We treat your personal data as confidential and in accordance with the statutory data protection regulations and this Privacy Policy.

If you use this website, various pieces of personal data will be collected.  Personal information is any data with which you could be personally identified. This Privacy Policy explains what information we collect and what we use it for.  It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

NOTICE CONCERNING THE PARTY RESPONSIBLE FOR THIS WEBSITE

The party responsible for processing data on this website is:

Manuela Dieckhoff
Döser Seedeich 4
27472 Cuxhaven

Telephone: 04721 – 35044
Email: info@villa-hus-austernbank.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

REVOCATION OF YOUR CONSENT TO THE PROCESSING OF YOUR DATA

Many data processing operations are only possible with your express consent.  You may revoke your consent at any time with future effect. An informal email making this request is sufficient.  The data processed before we receive your request may still be legally processed.

RIGHT TO OBJECT TO DATA COLLECTION AND DIRECT ADVERTISING IN SPECIAL CASES (ART. 21 GDPR)

In the event that data processing occurs on the basis of Art. 6, para 1 (e) or (f) GDPR, you shall be entitled to object to the processing of your personal data as a result of circumstances arising from your personal situation; this shall also apply to instances of profiling related to the aforementioned regulations. Please refer to this Privacy Policy for specific details of the legal bases on which such processing may be based. In the event that you raise an objection, we shall refrain from processing the personal data relevant to the aforementioned, unless we are able to prove compelling and legitimate grounds for the same which outweigh your interests, rights and liberties, or the said processing serves the enforcement, exercise or defence of legal claims (objection according to Art. 21, para 1 GDPR).

In the event that your personal data are processed for the purposes of direct advertising, you shall be entitled to object to the processing of personal data related to you for the purposes of such advertising; this shall also apply to instances of profiling linked to the aforementioned direct advertising, this as applicable. In the event that you object, your personal data shall subsequently no longer be used for purposes of direct advertising (objection according to Art. 21, para. 2 GDPR).

RIGHT TO FILE COMPLAINTS WITH THE REGULATORY AUTHORITIES

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities, i.e. with the authority headquartered in the member state of their usual place of residence, their place of work or the place where the alleged breach took place. This right of appeal shall remain unaffected by other statutory or judicial remedies.

Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format.  If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL OR TSL ENCRYPTION

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator.  You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

ENCRYPTED PAYMENT TRANSACTIONS ON THIS WEBSITE

In the event that, in the wake of the conclusion of a contract against payment, the obligation to provide us with your payment details arises (e.g. bank account number in the case of direct debit authorisation), this data is required in order to process the payment.

The payment transaction via conventional means of payment (Visa/MasterCard, direct debit) shall be made exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

Encrypted communication ensures that the payment details you provide us with cannot be read by third parties.

INFORMATION, BLOCKING, DELETION AND CORRECTION

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted.  You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request the restriction of the processing of your personal data under certain circumstances. You can contact us at any time for this purpose using the address given in the legal notice. The right to restriction of processing shall apply in the following cases:

  • In the event that you question the accuracy of your personal data we have stored in our systems, we usually require some time to check this. You have the right to request the restriction of the processing of your personal data while we make these checks.
  • In the event that the processing of your personal data occurred/occurs unlawfully, you may request its restriction instead of the deletion of the said data.
  • In the event that we no longer require your personal data, but you require the same for purposes of exercising, defending or enforcing legal claims, you shall be entitled to request the restriction of the processing of your personal data instead of its deletion.
  • In the event that you have raised an objection in accordance with Art. 21, para. 1 GDPR, a trade-off between our and your interests must be made. You have the right to request the restriction of the processing of your personal data until the nature of the prevailing interests has been determined.

In the event that you have requested, and received confirmation of the restriction of your personal data, this data, with the exception of its storage, may only be processed with your consent or in order to enforce, exercise or defend legal claims, in order to protect the rights of another natural or legal person, or in order to uphold an important public interest of the European Union or one of its member states.

OBJECTION TO PROMOTIONAL EMAILS

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

COOKIES

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit.  Other cookies remain in your device’s memory until you delete them.  These cookies make it possible to recognise your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser.  Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6, para. 1 (f) GDPR.  The website operator has a legitimate interest in the storage of cookies to ensure an optimised service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this Privacy Policy.

CONTACT FORM

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions.  We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent in accordance with Art. 6, para. 1 (a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

ENQUIRIES VIA EMAIL, TELEPHONE OR FAX

In the event that you contact us by email, telephone or fax, your message, including all personal data arising from the same (name, request) will be saved and processed by us in order to respond to your enquiry. We do not share this information without your permission.

This data is processed on the basis of Art. 6, para. 1 (b) GDPR, provided that your enquiry is related to the performance of a contract or in order to fulfil pre-contractual requirements. In all other cases, the processing of your data is based on your consent (Art. 6, para. 1 (a) GDPR) and/or on our entitled interests (Art. 6, para. 1 (f) GDPR), as we have a vested interest in the effective processing of enquiries sent to us.

We will retain the data you send us via the contact enquiry form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA)

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data).  This is performed on the basis of Art. 6, para. 1 (b) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.  We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

DATA TRANSMISSION UPON CONTRACTUAL CONCLUSION FOR SERVICES AND DIGITAL CONTENT

We only transmit personal data to third parties if this should prove necessary in the context of the contractual processing, such as to a credit institute entrusted with the processing of payments made to us.

No further transmission of the said data is made, or, if so, this is only done in the event that you have expressly agreed to the same. Your data will not be passed to third parties without your express consent, e.g. for advertising purposes.

Data processing is performed on the basis of Art. 6, para. 1 (b) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.

4. Analytics tools and advertising

GOOGLE ANALYTICS

This website uses functions operated by Google Analytics, a web analytics service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of these analysis tools are made on the basis of Art. 6, para. 1 (f) GDPR.  The website operator has a legitimate interest in analysing user behaviour to optimise both its website and its advertising.

IP anonymisation
We have activated the IP anonymisation feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and internet usage for the website operator.  The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.  Furthermore, you can prevent the recording of the data generated by the cookie which is related to your use of the website (incl. your IP address), as well as the processing of said data by Google, by downloading and installing a browser add-on: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. This creates a so-called opt-out cookie which prevents the future collection of your data when you visit this website. Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics
This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors.  This data comes from interest-based advertising from Google and third-party visitor data.  This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Objection to the collection of data”.

Retention period
Data saved by Google at user and event level which is linked to cookies, user names (e.g. user IDs) or advertising IDs (e.g. DoubleClick cookies, Android Ad ID) is anonymised or deleted after 14 months. Please see the following link for further details: https://support.google.com/analytics/answer/7667196?hl=de

5. Plugins and tools

VIMEO

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established.  Here, the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address.  This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your Vimeo account.

The use of Vimeo is made in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6, para. 1 (f) GDPR.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at:  https://vimeo.com/privacy .

GOOGLE WEB FONTS

For uniform representation of fonts, this page uses web fonts provided by Google.  When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

Your browser makes a direct connection with Google servers for this purpose. Google thus becomes aware that our website was accessed via your IP address. The use of Google Web fonts is made in the interest of a uniform and attractive presentation of our website.  This constitutes a justified interest pursuant to Art. 6, para. 1 (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about Google Web Fonts can be found at  https://developers.google.com/fonts/faq and in Google’s Privacy Policy at: https://policies.google.com/privacy?hl=de.

GOOGLE MAPS

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.  This constitutes a justified interest pursuant to Art. 6, para. 1 (f) GDPR.

For more information about how Google Maps handles user data, see Google’s Privacy Policy:  https://policies.google.com/privacy?hl=de .

GOOGLE RECAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated programme.  To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics.  This analysis starts automatically as soon as the website visitor enters the website.  For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background.  Website visitors are not advised that such an analysis is taking place.

The legal basis of the aforementioned data processing is Art. 6, para. 1 (f) GDPR. he website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s Privacy Policy, please visit the following links: https://policies.google.com/privacy?hl=deand https://www.google.com/recaptcha/intro/android.html.